Droplr + Confluence Overview Top Uses Pros & Cons Tips & Advice Competitors Confluence Top Uses Organizing Confluence’s primary use it to organize and manage team knowledge and information. The app’s collaborative approach allows individuals to easily share information on projects and other company assets. Being able to access all information in one place can be very helpful. For example, putting new employee documents in one place, where they can be updated as needed, removes friction from the onboarding process. Customer support teams can also access robust document-based knowledge bases to learn more about their product and keep up-to-date with the latest features and offerings. Project Planning Confluence provides users a ‘flexible workspace’, meaning teams can utilize a variety of templates, or create their own to plan projects the way that suits their needs best. When project planning, you can set goals, tasks, and benchmarks with Confluence to help you stay on track. Employee Engagement Confluence is especially helpful when working to increase communication across departments in a company. Users can communicate and share information with any and all team members. This feature is also beneficial to those working remotely.