How To Show customers what they want with screen captures Posted on February 14, 2017 | Written by Droplr Customer receipt requests don’t always mean the same thing and that’s where screen captures can be useful. Sometimes customers want to know when they’ll be billed next, others want to know the plan they’re on, some just want a list of all past charges on the account. Screen captures with annotations show them their own account info with EXACTLY what they want to see. Using our annotated screenshot tool, you can easily confirm a payment of receipt for the customer with only a few clicks: This allows for an exact and precise document they can hold onto, and points out the relevant information on what can sometimes be a cluttered payment page. Illustrate information by placing boxes or circles around the relevant info and then placing any text to describe the information gives them that ease of mind.