How To

Show customers what they want with screen capture

Customers come to your business with all kinds of requests. Some want payment receipt information, others need customer support to help them solve an issue. No matter what your customer requests, you can use a screen capture to show them the exact information that they need.

When you take a screen capture with annotations, you can circle necessary information and add text for further clarity. If you’re sharing sensitive files, then you can even redact any information that you need to keep private. Best of all, you can share screenshots with just the click of a button. Here’s how it works:

Using our annotated screenshot tool, you can easily confirm a payment of receipt for the customer with only a few clicks. Sharing a screen capture is as easy as pasting a short link. This allows for an exact and precise document they can hold onto, and points out the relevant information on what can sometimes be a cluttered payment page. Illustrate information by placing boxes or circles around the relevant info and then placing any text to describe the information gives them that ease of mind.

Do More with Screen Capture

You can also use screen captures to:

  • Introduce new features of your product
  • Show quick fixes for customer issues
  • Check in with customers after a conversation
  • Demonstrate how to update an application
  • Communicate visually regardless of your message

You can start using screen captures today with a free trial.

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