Running A Company How to Increase Productivity in Customer Support Posted on March 21, 2017 Life as a customer support rep often involves an overwhelming flurry of problems to solve. Droplr helps you to increase productivity in customer support. Read More
How To Show customers what they want with screen capture Posted on February 14, 2017 Communicate effectively and improve customer satisfaction using Droplr screen captures. Read this blog post to learn more about how screen captures help. Read More
How To Screenshots are essential to any great Support Team Posted on January 3, 2017 Screenshots and screencasts are the best ways to improve customer satisfaction by communicating effectively. Learn how to use screenshots to improve support. Read More
How To Customer Service Tips for Improving NPS Posted on December 16, 2016 Happy customers are good – overjoyed customers are better. Use these easy-to-implement customer service tips to help improve your company’s NPS. Read More
Droplr Integrations Campaign Monitor: Speedy customer support with Droplr Posted on August 17, 2015 Providing good customer service is all about speed and flow. Learn how Campaign Monitor uses Droplr to improve their customer support. Read More
Running A Company Intercom: Serving Customers Faster with Droplr Posted on October 29, 2014 In this blog post, Des Traynor, cofounder and VP of Customer Success at Intercom describes how their Droplr integration improves information flow. Read More