Productivity Tools

Choosing a Scheduling Integration App on Intercom

An Overview of Intercom's Scheduling Integration Apps
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Are you an Intercom user looking to bring your customer interactions to the next level with automated scheduling? Using one of Intercom’s scheduling integration apps, you can easily schedule meetings online with clients directly from Intercom’s messenger. However, because Intercom integrates with so many different apps, it can be difficult to choose the best one. If you need help choosing which of the six scheduling app integrations available on the Intercom app store best fits your needs, then you’ve come to the right place. Read on to learn more about Intercom integrations with Outlook Calendar, Calendly, Google Calendar, Chili Piper, Appointy, and Zoom.ai.

Outlook Calendar

outlook calendar

Outlook Calendar can be used to automatically book meetings with clients on Intercom. When you first download the Outlook Calendar app for Intercom, you will be asked to set your availability. You also get to customize your meeting invite with a description, video conferencing link, and personalized URL. Once your calendar is connected, you can share your invite during conversations with clients and let them book an available meeting time. You can also set Outlook to automatically request a meeting with qualified leads with a bot message. The Outlook Calendar app can only be used with a paid Office 365 subscription, but you can access it on Intercom with any paid plan with Inbox.

Calendly

calendly example

Calendly is one of the most well-known and highly-regarded online scheduling apps on the market. If you already have a Calendly login, you can install Intercom’s Calendly integration in order to send meeting requests directly from Intercom’s Messenger. Just like with Outlook Calendar, you can set a custom invite that lets clients choose from your available times. You can also create a custom bot that will interact with visitors who fit the description that you set. Calendly pricing packages include a free option with unlimited scheduling, one calendar, and integrations with your other online calendars. To access additional services such as custom branding, group events, Calendly analytics, and more integrations with apps like Zoom, Salesforce, PayPal, and Google Analytics, you will have to choose a paid tier. Luckily, the Intercom Calendly integration is available for all Calendly pricing tiers, including free.

Google Calendar

google calendar

Integrating Google Calendar with Intercom is both easy and completely free! Simply login to Intercom, install the Google Calendar app in Intercom’s app store, and select a Google account to connect. Afterwards, you can set your availability and add a custom meeting description and video link. Like with Outlook and Calendly, you can send meeting links in Messenger during a conversation with a client or set a bot to automatically request a meeting with qualified leads. You can only use Google Calendar with an Inbox Pro subscription.

Chili Piper

chili piper calendar

Chili Piper is a scheduling and inbox app made specifically for sales teams. It is unique compared to the previous three apps because it is primarily used to connect customers to the correct team. You can route meetings via either round robin or based on any number of preset features. Chili Piper ensures that meetings are fairly distributed amongst team members so that nobody is overbooked or undervalued. After you install the Chili Piper integration on Intercom, clients can use Messenger to book appointments according to your team’s availability. Chili Piper’s pricing starts at $25/user/month.

Appointy

appointy calendar

Appointy provides online scheduling software that lets customers book appointments online. It also includes marketing services that widen the reach of your product. Appointy’s schedule can be accessed directly in Messenger so customers can pick a time to schedule a demo or meeting. Appointy also automatically distributes appointments across your sales team to ensure an even workload. You can set up auto messages on Intercom for scheduling, rescheduling, and cancelling appointments. Appointy’s free service includes 100 appointments and an integration with Zapier. Plans that include unlimited appointments start at $30/month. 

Zoom.ai Meeting Assistant

zoom.ai scheduling

Zoom.ai is a scheduling app for businesses that lets you quickly schedule meetings with clients, other companies, and prospective hires. Zoom.ai’s Meeting Assistant can perform a variety of important functions such as find necessary documents for your meeting, generate standard documents such as contracts and sales presentations, book meeting rooms, and provide insights on the people you’re meeting with. Zoom.ai syncs with all your calendars so that meeting times never conflict. On Intercom, Zoom.ai’s Meeting Assistant can automatically book meetings with clients and add them to your automated meeting schedule. Zoom.ai’s free plan comes with 60+ integrations with apps such as Skype, Salesforce, and Jira, integrations with all other online calendars, standard meeting types, and a limited number of automated meeting scheduling and people insights. Paid plans that include unlimited automated scheduling, insights, and custom meeting types and security features start at $15/month.

Can’t find what you’re looking for?

If none of the above integrations work for you, you can look at the Intercom app store for other integrations and new products. You can also contact the Intercom help center for more information about Intercom integrations, apps, and customer support. Be sure to login to Intercom to access the support you need.

If you want more information about the best work scheduling apps, then read our article 5 Best Work Scheduling Apps in 2020. These apps are sure to satisfy you if you need a more complex employee schedule maker or booking calendar for your business. If you’re a Droplr customer, you can also check out How Droplr Helps You Manage Your Work Schedule.

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