Productivity Tools

5 Best Discord Bots for Businesses

discord business

As more businesses go remote, platforms that allow for long-distance communication between co-workers or employees and clients are more in-demand. Discord is one such platform that, due to its lack of cost and robust channel organization, has become more popular among businesses and a suitable alternative to Slack and Microsoft Teams. However, as Discord was not originally made for business communication, the platform does lack some important enterprise features. To make up for this, users can add Discord bots to their server that unlock new functions in Discord for businesses.

Let’s go over the 5 best Discord bots for businesses that use the platform to communicate with co-workers and/or customers. 

5 Best Discord Business Bots

1. Statbot

server stats bot

Statbot is an excellent server stats bot for Discord. It provides the easiest way for keeping track of your server. It can track how many members you have on your server, how many are online, the number of messages, time spent in voice channels, and more! This information is stored in your Statbot dashboard. You can also create statdocks that display in your Discord server that list the date, time, number of active users, and other information. You can configure new statdocks to display additional information on your server to all members.

statdock

Statbot is useful for keeping track of work productivity and communication. You can see which channels are the most active and which don’t seem to be communicating enough. You can also check who is logged in during their work hours. With Statbot premium, you can see stats specific for each channel and member, letting you further monitor how users are spending their time. You also get more counter types for Statdocks and can track data for longer periods of time. 

2. Zira

zira

Zira is one of the best-known reaction role bots for Discord. With Zira, you can have members of your server self-assign roles based on which reaction image they click. This is a great way to assign roles when you have a large server with many possible roles and role-specific channels. For example, if you have a channel just for your marketing team, you can have every member of that team assign themselves the “marketing” role by selecting the corresponding reaction role.

Zira can also send welcome and goodbye messages when people join or leave your server, and includes an integration with Trello. The Trello integration lets users add “suggestion” cards to Zira and then upload those suggestions to Trello. Co-workers on Discord can thus collaborate on team projects and organize them without ever leaving the server.

3. Apollo

apollo

Apollo is a scheduling bot that lets you schedule meetings within Discord. Create an event, then have members select the checkbox, x button, or question mark to let you know whether they can attend. You can delete the event post when it’s over or set it to delete automatically at a given time. Apollo can also send direct messages to attendees to remind them of the event. Finally, it can create recurring events, like weekly meetings, so that you don’t have to create a new event every time.

Apollo is clearly very useful for scheduling work meetings with co-workers or demos with potential customers. All of Apollo’s core features are free, though with Apollo Premium, you can use customizable signup reactions instead of the checkbox, x button, and question mark. Premium costs $5/month for one server.

4. Helper.gg

helper.gg

Helper.gg is a top-tier ticketing bot for your Discord server. It is perfect for customer service agents that use Discord to connect to customers and troubleshoot their problems. Users can tag tickets to assign them to specific channels or server roles. Tickets are also logged by the time submitted and ticket number. Team members can respond to tickets and close them when resolved. You can also use Helper’s online dashboard to monitor tickets and keep track of how many are logged or resolved every day.

Helper.gg also offers a premium plan with additional features for only $3.50/month. This plan unlocks more ticket customization and language translation so you can communicate with customers in multiple languages.

5. PollBot Advanced

pollbot

PollBot is very straightforward — with it, you can create polls on Discord. This Discord poll bot lets you create yes/no polls, polls with custom answers, and timed polls. In a business, these polls can be used to schedule the best time for events, get employee feedback, or decide future projects. They can also be used to get feedback from clients. Best of all, you can make unlimited polls free of charge.

How Do I Get These Bots?

You can find Discord business bots either on their website or a Discord bot list like top.gg. To add a bot to your server, you must invite it and authorize its functions. See the above video for a step-by-step guide. 

More of the Best Discord Bots

Want to check out more bots? Then read up on our lists of the 10 Best Discord Bots for Any Server and the Top 5 Moderation Bots to Keep Your Server Safe

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