Productivity Tools

How to Use Discord as a Business Team

discord for business

Discord is primarily known for being the #1 communication platform for gamers, developers, and streamers. However, several businesses have recently switched from using other communication apps like Slack or Microsoft Teams to Discord. Why would a business team start using a platform made for gamers? This article will explore why business teams should consider using Discord and the four top ways that you can use Discord as a business team.

Why Should Your Business Use Discord?

Discord’s main draw is that its base product is 100% free. You can create a Discord account, build a server, and add others to it with a Discord invite link for no cost. Text, voice, and video chat, along with screen sharing, are likewise entirely free. Discord’s paid service–Discord Nitro–is only necessary if you want to boost your server’s video and live stream capacities and upload limit. Even then, Discord Nitro only costs $9.99/month or $99.99/year.

Another great feature of Discord is its high server limits. Servers can support up to 250,000 members and 25,000 simultaneous online members–more than enough for most business teams. Servers can also support up to 500 separate channels, so you can keep conversations organized under hundreds of different topics.

In terms of security features, Discord has you covered with 2FA and a client-server architecture that keeps your IP securely locked down. Any login attempts into your account from a different IP than what you normally use must be verified over email. Finally, other users can only join your server if they have received an invite link that you generate and send out.

If you want to directly compare Discord with other popular team communication platforms, check out our articles comparing Slack vs Discord and Discord vs Microsoft Teams. Otherwise, continue reading to learn more about how to best use Discord for business teams.

How to Use Discord (For Business)

1. Organize Channels

discord channels

Like Slack, Discord servers are divided into channels. Discord specifically has both text and voice channels so you can jump into a call with someone while still messaging others. From voice channels, you can also video call or share your screen (more on that below). Channels can be grouped into categories, as shown above.

Organizing your server into categories and channels helps keep the conversation in a given channel on-topic and can be used to organize your team’s workflow. For example, you could create a category called “Marketing” in your Discord server for the marketing team in your business and then create different voice and text channels under this category for different projects. Channels can also be made private so that only certain members are allowed in, so higher-ups in your work team can have private conversations about sensitive topics before informing everyone else.

2. Screen Share with Business Teams

Screen sharing on Discord lets you share important information on your computer screen with the rest of your team. To screen share, first enter a voice channel, then click on the screen share button as shown in the video. From there, you choose which tab to share.

Others can view your live stream by joining the voice channel and then clicking on your name. While in a live stream, everyone on the voice channel can still speak with one another. Up to 50 people can view your live stream, making Discord screen share a perfect way to share your ideas with your team or even conduct a meeting or webinar.

3. Use Discord Bots

discord bot list

Discord bots are a great way to moderate your server or add some fun into the workday. Bots can be used to moderate content on your server so that conversations stay on track and workers refrain from sharing outside links or spam. Other bots let you share music and videos with co-workers, conduct polls, or even play games. Take a break from your work by playing a quick Discord game such as Mafia or The Hunger Games as a group bonding activity!

To add a bot, first find a Discord bot list. We recommend either top.gg or Bots on Discord as the most thorough and informational lists online. You can look through different categories on these websites and reviews by other users to pick the best bot for your needs. Then, adding your chosen bot to Discord is as simple as sending an invite and authorizing access. Keep in mind that only admins or moderators can add a bot to their server!

4. Connect with Other Apps

Although Discord has few native integrations, there are a few that prove useful to businesses. Droplr is a screenshot and screen recording app that saves all of your images and videos to your own secure space on the Cloud. Droplr’s integration with Discord lets you share and view screenshots and GIFs from Droplr directly on your Discord server. Recordings can be accessed by clicking on the associated cloud sharing link pasted into your server.

discord zapier

Discord also integrates with Zapier, which automatically connects the platform with thousands of other work productivity apps. Zapier lets your Discord account integrate with apps like Trello, Google Drive, Zoom, and Stripe. For detailed information on each integration, visit Zapier’s Discord page.

More on How to Use Discord

Discord is truly a multi-functional platform as it is used by a variety of businesses, interest groups, and fan communities to communicate, collaborate, and build relationships with one another. For more information on Discord, you can check out our app review. For more advice on using Discord, read our article How to Use Discord Like a Pro.

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