Intercom Droplr + Intercom Overview Top Uses Pros & Cons Tips & Advice Competitors Intercom Pros & Cons Pros: IntegrationsIntercom’s variety of functions and numerous integrations means that you can access all the CRM and sales tools you need from one app. Google Sign In CapabilityYou can use Google sign in to access your Intercom account, further strengthening integrations between the two platforms and adding extra security. Simple InterfaceIntercom’s interface is simple to use for both users and clients and integrates seamlessly with your website. Free TrialBefore committing, you can sign up for a 14-day free trial. Business GrowthUsing Intercom can grow revenue for your business by up to 450%. Cons: Intercom PricingNo free plan means that, no matter what, you will have to set aside part of your operational budget for Intercom. Costly Add-onsEssential add-ons such as product tours, automated answers, smart campaigns, and account-based marketing cost extra each month, making Intercom’s pricing even more expensive. User LimitIntercom charges extra fees once you exceed 250 chatting users. Pop-Up MessagingSome customers or clients may be driven away by greeting bots that pop-up when they first access a webpage. Pricing ChangesIntercom pricing plans change frequently. For example, the plans have changed in terms of name and cost since the beginning of 2020.