IntercomDroplr + Intercom OverviewTop UsesPros & ConsTips & AdviceCompetitorsIntercom Top UsesSales TeamsIntercom lowers customer acquisition cost by decreasing the time and materials spent acquiring new customers. Intercom’s customizable bots automatically route leads based on set rules and can interact with customers 24/7. Intercom also integrates with excellent tools for sales teams like Salesforce, Salesmachine, and Chili Piper. You can replace the Intercom logo with your company’s logo to further advertise your product.Customer Service RepresentativesIntercom provides an easy way to contact and communicate with clients. Intercom’s chat function lets representatives assist clients on the company’s front page. Additionally, chat bots can guide customers to custom help center articles even when no representative is available. You can replace the Intercom logo with your company’s logo to reassure customers that they are talking to the correct representative.Employee CommunicationIntercom includes an Inbox with which employees can communicate with one another. This makes it easy to share schedules and coordinate problem-solving.